Indicaa’s quality policy can be summarized in a simple phrase: “what you commit is what you deliver.” Given that there are few established standards or parameters regarding buying a consumer product, the world of recyclable raw material poses great challenges when it comes to quality. The best a company can do is to ensure that the product supplied by them is true to the commitment they have made to the client. This is what Indicaa wholeheartedly believes in and this is what sets it apart from other players in the trade.
Quality Policy
INDICANS
To achieve this, Indicaa employs an army of skilled and trained professionals to inspect each and every container that is bought by Indicaa.
PURSUIT OF EXCELLENCE
Indicaa’s pursuit of excellence goes beyond the product it trades in as it strongly believes in ultimate satisfaction of all the stakeholders.
QUALITY MANUAL
Indicaa has its own quality manual which clearly specifies the “DO’s & DON’T’s of Quality” for all its procurement and inspection personnel.
DUAL WEIGHING
Dual weighment of all containers to ensure accuracy.
INSPECTION
Support discharge-port inspection with its own load-port inspection.
PHOTOGRAPHY
Provide photographs of cargo in the containers.
ERROR FREE DELIVERY
Use top-class shipping lines to ensure timely and error-free delivery.
ALL WEATHER RELATIONSHIP
Nurture “ALL WEATHER” relationship with suppliers, not just “FAIR WEATHER” ties.
PROMPT PAYMENTS
Ensure prompt payments to suppliers as cash is king in the world of recyclables.
QUALITY DOCUMENTATION
Provide quality documentation under various payment instruments like Letters of Credit.
COMMITMENT
Commitment to its bankers, be it in terms of volume of business or utilization of working capital.
SAFETY
Assure its shipping lines that their containers are returned back safe and sound, once the consignment has been discharged.
EMPLOYEE MOTIVATION
Provide motivation with a human touch to all Indicaa employees, besides on-the-job-appreciation, and social & religious celebrations